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Services show a "choose your plan" box
Your plan is not active yet. Open My Plan in the panel and activate it.
Money was deducted but my wallet did not update
UPI payments usually reflect in a few minutes. If not, raise a Help Desk ticket with the UTR and a screenshot.
A service failed but I was charged
Failed jobs are normally refunded to your wallet. If you don't see it in the ledger, raise a Help Desk ticket with the order ID.